Shipping policy
📦 Shipping Policy – Leather Tide
At Leather Tide, we are committed to delivering premium leather products to you safely and on time.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- During high-demand periods, processing times may be slightly extended.
Shipping Time
- Domestic Shipping: Orders are typically delivered within 5–7 business days after dispatch.
- Delivery times may vary depending on your location, courier partner, and external factors.
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
- Any ongoing free-shipping offers will be clearly mentioned on the store.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
Delivery Delays
- While we strive to deliver on time, delays may occur due to weather conditions, courier issues, or unforeseen circumstances.
- Legacy Leather is not responsible for delays caused by courier partners.
Incorrect Address
- Please ensure that your shipping address is accurate and complete.
- Legacy Leather is not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at our support channel.
- We will investigate and assist you as quickly as possible.
Contact Us
For any shipping-related questions, feel free to reach out to us through our Contact Us page.